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Using the Telephone is from Susan Traugh’s Daily Living Skills series offering transitional skills and life skills for mild-to-moderately affected special needs students and general education students alike. It is a stand-alone unit providing students with skills to understand how to use the telephone. This workbook serves as both a traditional print version and an interactive version using Adobe Acrobat Reader.


Like the other books in this series, it contains airy pages and bullet-point information for easy, independent study, yet, these books, nevertheless, respect teens’ maturity and humor while presenting federally mandated transition skills and Indicator 13 skills needed for adult independence.


Written on a 3rd/4th-grade level, workbooks are meant to be self-paced and adaptable with student interests and goals driving most units. Each lesson is taught in a short one-to-four page format with follow-up worksheets/activities to check comprehension. Real-world activities are provided whenever possible.


Lessons in Daily Living Skills' Using the Telephone include:


  • Telephone manners
  • How to answer the phone
  • Leaving a message
  • Talking to a receptionist
  • Calling for take-out
  • Ordering a pizza
  • Making a reservation
  • Making a doctor's appointment
  • Renewing a prescription
  • Ordering a service (car repair, haircut)
  • Dialing 211, 311, 411, 511, 611, 711, 811
  • How and when to use 911
  • Understanding reverse 911
  • Responding to Amber Alerts


Additionally, this book provides a student grading sheet, answer key and a Parent Letter suggesting at-home activities for families in accordance with federal mandates.


A preview of this book is provided here, or sample the series with our free book—Doing Laundry.

Visual Prompts - 2 Workbooks

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